Effective Date: 08 OCT 2025

The Prototype Machining Center (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.

Information We Collect

When you use our website to contact us, request a quote, or submit project data, we may collect:

  • Your name, email address, phone number, and company information.
  • Project details, specifications, and drawings or files you choose to upload.
  • Any other information you provide voluntarily through forms or communication.

We do not collect payment information, as no e-commerce services are offered on this website.

How We Use Your Information

We use the information we collect to:

  • Review and respond to your inquiries and project requests.
  • Provide quotes, technical feedback, and customer service.
  • Communicate with you about ongoing or future projects.
  • Improve our services and website functionality.

We will not sell, rent, or trade your information to third parties.

Sharing of Information

Your information may be shared only with:

  • Employees and authorized contractors of The Prototype Machining Center who need it to fulfill your request.
  • Third-party service providers we engage for business operations (such as IT support or secure file storage), under confidentiality obligations.
  • Legal authorities if required to comply with law or protect our rights.

Data Security

We implement appropriate technical and organizational measures to protect your information, including secure servers, limited access, and encryption where possible. However, no online transmission or storage system can be guaranteed 100% secure.

Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this Policy or as required by law. You may request that we delete your information at any time.

Your Rights

Depending on your location, you may have the right to:

  • Request access to the information we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your information.

To exercise these rights, please contact us using the information below.

Cookies and Analytics

Our website may use basic cookies or analytics tools to improve functionality and understand site traffic. These do not collect personal information beyond what you voluntarily provide.